Frequently Asked Questions
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Promotions
What promotions are available on theLotter Texas?
The special offers currently available to players are listed here.
Information about the various types of promotions offered on theLotter Texas and their terms and conditions can be found here.
How do I receive promotional offers from theLotter Texas?
To receive special promotional offers and discounts on online lottery tickets, make sure that your email preference is set to receive promotional emails with exclusive deals and discounts in the Notifications section of your account.
You can also choose to receive personalized promotional offers sent directly to you by SMS or alternatively get personalized promotional offers by phone from time to time.
Can I receive two discounts on my ticket purchases?
No, there are no double discounts on ticket purchases. If you have received two promotional offers, you will benefit from the better offer.
How do I get bonus money?
Bonus money is awarded in promotions and competitions, or through other limited-time offers. Make sure to activate notifications in your account to receive updates about exclusive deals and discounts! Visit our Promotions page for the latest offers.
How do I use my bonus money?
Bonus money can be used for lottery entries.
Bonus money deposited into customers’ accounts is valid for six (6) months from the date of deposit. At the end of this period, the bonus money will be removed from the customer’s account with prior email notification. Bonus money cannot be withdrawn from your account.
Where can I check my bonus money balance?
After logging in, you can view your current account balance (including bonus money) at the top of the site.
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