Frequently Asked Questions

Choose a category below for immediate online lottery help! If our FAQ section has not answered your inquiry, please contact us and our Customer Service team will be happy to further assist you!
About TheLotter Texas
Registration & Account
How to Play
Lottery Pools
Bundles
Payments

Payments and Deposits

Show
Q

How do I deposit funds in my account?

A

To add funds to your account, please go to Deposit our desktop site and follow the on-screen instructions to complete the transaction. 

If you encounter any problems, please contact customer support.

Q

How do I change or delete a default payment method?

A

In order to change your default payment method, please access your account and mark another method in the list that appears on Payment Details in your account and then confirm the change. To delete a payment method, click the trash can icon on the line of the payment method you wish to delete.

Winning
Withdrawals
Subscriptions
Multi-Draws
Lottery Courier Service
Results & Alerts
Promotions
TheLotter Texas - Play Lottery Apps
Responsible Gaming
Lottery Scams
Troubleshooting
Location Troubleshooting